![]() Driver deactivations - when Lyft removes a driver’s access to the platform due to rider complaints - is a continual pain point for drivers, who claim to be booted without warning or reason. One shareholder asked about how driver deactivations are managed. “While safety incidents on our platform are incredibly rare, we realize that even one is too many,” Lyft told TechCrunch.ĭriver safety wasn’t addressed during the short shareholder meeting Thursday. Lyft told TechCrunch that improving driver safety is “fundamental to everything we do” and is a critical focal point for Risher. “Either safety problems have increased substantially, or inconsistent definitions are making comparisons difficult, indicating the importance of ongoing, annual updates to Lyft’s driver safety disclosure,” SOC Investment Group wrote. The latter included a lower number nationally: 4,158 sexual assaults in the U.S. SOC also accused Lyft of failing to provide updated information about driver safety and for reporting assaults inconsistently The group pointed to a California Public Utilities Commission report that showed 9,959 assault or harassment cases in 2021, which it says was inconsistent with Lyft’s 2021 community safety report. Green, as co-founder and CEO, continuously overlooked his responsibility to address these concerns and keep drivers safe, they argued. The group cited research that found ride-hail drivers have experienced unsafe working conditions such as verbal abuse, physical assault, robbery, carjacking and even murder. The group said Green “bears particular responsibility for failing to properly address mounting concern over rideshare driver safety.” The SOC Investment Group, an organization that says it holds corporations and leadership accountable for irresponsible and unethical corporate behavior, sent a letter to Lyft shareholders in May urging them to vote against Green’s position on the board. Ken, who hasn't had much luck with customer tipping in recent months, said he tries to prioritize rides to and from the airport whenever possible because those customers are more likely to tip.Logan Green, the co-founder and former CEO of ride-hailing platform Lyft, will remain on the company’s board despite opposition from some shareholders, according to preliminary results from the company’s annual shareholder meeting Thursday. "I wouldn't be doing that." He asked that his last name not be included for fear of professional repercussions. "I have seen a 50-mile trip that only $20 was offered," Ken previously told BI. He said he also tries to avoid trips that take him too far out of Houston because he worries he won't be able to find trips for the ride back. While he accepts most rides, he said, he prioritizes trips that pay at least $0.80 to $1 a mile, excluding vehicle expenses - a ride's base pay and distance are displayed on the app. Last year, he earned a combined $25,000 driving for Uber and Lyft from about 2,000 trips, according to screenshots of earnings documents viewed by BI. Ken, a Houston Uber and Lyft driver in his mid-30s, said he drives about four to five hours a day - in addition to his full-time analyst job - to supplement his income. ![]() Ken says he prioritizes rides that pay at least $0.80 to $1 a mile. Account icon An icon in the shape of a person's head and shoulders.
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